Q: How do I get rid of this employee who is not performing?
A: First, be sure that you have been practicing just two of the “must-have” skills: coaching and documenting…
9 “Must-Have” Skills for Supervisors and Team Leaders™
Professional
Workshop Purpose
Transition more successfully through the leadership pipeline in three essential ways: practicing new skills, using time differently and seeing th role of the leader beyond the buddy syndrome.
Workshop Outcomes
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Coaching, disciplining and scripting - three of the nine “must-have” skills: Become crystal clear about how they are different.
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Improve performance results by developing key leadership skills beyond typical technical skills.
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Use the “four buckets” of non-performance to make more effective decisions about how to handle people who just aren’t cutting the mustard.
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Engage in difficult conversations with greater confidence..
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Three skills to practice - instead of always doing the work that employees should be doing - planning the work, delegating and measuring work.
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Learn seven proven essentials for motivating people.
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Refine the usage of candor - without being heavy handed - as an approach for increasing individual performance and overall organizational effectiveness.
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Gossip, negativity, tardiness, whining - you don’t just apply some “tips” to these tough challenges; break the cycle of dysfunction by using proven leadership skills.
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Practice using the “Characteristics / Behaviors” Worksheet for dealing with the most difficult of employee situations.
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Practical
Workshop Outline
Day One:
What is the difference between technical skills and leadership skills?
Leadership Pipeline 101 - “It is not about promotion!”
Pipeline Level One: Transitioning from individual contributor to supervision.
Supervision’s Most Powerful Tool - Working above the red-line of formality (AKA informal coaching).
Day Two:
Planning the work, delegating and measuring the work - three overlapping skills for team leadership.
Courage! What it takes to successfully work below the red-line with formal disciplining.
Changes in the workforce and the workplace.
Next steps for professional development.
Proven
Our Approach
Using accelerated learning principles for teaching and engaging adults, our workshops rely upon interactive exercises, relevant business examples and participant involvement to reinforce application.
These workshops are tailored to the unique needs of the organization as well as to the participants. Workshops are available in half-day, full-day or two day formats depending upon identified needs.
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